Terms of Use

By accessing or using this website (the "Site"), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Site.

The Site is operated by Austin Drugs Long-Term Care Pharmacy("Austin Drugs," "we," "us," or "our"), a long-term care pharmacy serving facilities and partners in Southern California.

This Site is intended primarily for care facilities, healthcare operators, and authorized business partners. It is not a retail pharmacy storefront and is not a substitute for professional medical advice, diagnosis, or treatment.

You represent that you are at least 18 years old and have authority to use the Site on behalf of yourself or your organization.

Content on the Site — including program descriptions, FAQs, gallery media, and resource summaries — is provided for general information about our pharmacy services. Always confirm clinical, operational, billing, or contractual details directly with our team before relying on Site content for facility decisions.

Certain features, including form downloads and the partner payment portal, may require a partner PIN or other credentials issued by Austin Drugs. You are responsible for keeping any PIN or access credential confidential and for all activity under that access.

Online payments, when available, are processed through third-party hosted checkout providers (such as Converge / Elavon). Their terms and privacy practices apply to payment card data entered on their pages. Austin Drugs does not store full payment card numbers on this Site.

We may suspend or revoke partner access at any time if we believe credentials were misused, shared without authorization, or used in a way that risks security or compliance.

Downloadable documents (including the Financial Responsibility form) are provided for authorized facility use. You may use them for legitimate partnership and operational purposes with Austin Drugs. You may not sell, publicly republish, or misrepresent these materials as your own.

You agree not to:

• Use the Site for unlawful, fraudulent, or harmful purposes
• Attempt to bypass security, PIN gates, or access controls
• Scrape, overload, or disrupt the Site or related systems
• Submit false, misleading, or unauthorized information through forms
• Upload malware or interfere with other users' access
• Misuse trademarks, logos, photos, or other Austin Drugs content

The Site's design, text, logos, images, video, and other materials are owned by Austin Drugs or its licensors and are protected by applicable intellectual property laws. Limited viewing and ordinary business use of the Site are permitted. Any other use requires our prior written consent.

The Site may link to or integrate third-party services (for example analytics, hosted payments, or mapping). We are not responsible for third-party content, availability, or practices. Your use of those services is subject to their own terms.

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUSTIN DRUGS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that Site content is always complete or current.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUSTIN DRUGS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR BUSINESS, ARISING FROM OR RELATED TO YOUR USE OF THE SITE.

Nothing in these Terms limits liability that cannot be limited under applicable law, including certain consumer rights that may apply in California.

You agree to defend, indemnify, and hold harmless Austin Drugs from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site, violation of these Terms, or infringement of any right of another party.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Courts located in Orange County, California, shall have exclusive jurisdiction over disputes arising from these Terms or the Site, except where prohibited by law.

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of the Site after changes means you accept the updated Terms.

Austin Drugs Long-Term Care Pharmacy
808 W Commonwealth Ave, Fullerton, CA 92832
Phone: +1 (657) 500-8888
Email: austindrugs@gmail.com